OrionsBet Casino – Terms & Conditions

Last updated: 19 January 2026

These Terms & Conditions (“Terms”) constitute a binding legal agreement between you (“Player”, “you”, “your”) and OrionsBet Casino (“OrionsBet”, “Casino”, “we”, “us”, “our”). By creating an account, depositing funds, placing bets, claiming bonuses, or otherwise using any product or service on the OrionsBet website (the “Website”), you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any provision of these Terms, you must not register, must not use the Website, and must immediately cease any use of our services.

1. General Provisions

1.1. Contracting Parties
OrionsBet Casino is owned and operated by Famagousta B.V., a company incorporated under the laws of Curaçao, and may be technically and/or commercially supported by Green Champions Leader S.R.L., a company incorporated under the laws of Costa Rica. References to “OrionsBet Casino” or the “Casino” include all affiliated companies and service providers involved in the operation of the Website.

1.2. Licensing and Regulation
(a) OrionsBet operates under a gaming license issued by the Curaçao Gaming Control Board.
(b) Certain services may also be operated under or supported by entities regulated in Costa Rica.
(c) The regulatory framework applicable to OrionsBet is that of Curaçao (and, where relevant, Costa Rica). You acknowledge and accept that this framework may provide a different level of player protection than regulators such as the UK Gambling Commission or the Malta Gaming Authority.

1.3. Acceptance of Terms
(a) These Terms apply to your use of all products and services on the Website, including but not limited to casino games, live casino, crash games, sports betting, bonuses, promotions, loyalty or VIP programs, and all payment services.
(b) By clicking “Register”, “Sign Up”, “I Agree”, or any similar button, or by otherwise accessing or using the Website, you confirm that you fully accept these Terms.
(c) You are responsible for reviewing these Terms periodically. Continued use of the Website following any changes constitutes your acceptance of the revised Terms.

1.4. Amendments to the Terms
(a) OrionsBet reserves the right to amend, modify, update, or replace these Terms at any time, at its sole discretion.
(b) Where changes are material, we will endeavor to notify you via email and/or on-site notification.
(c) The updated Terms will take effect from the date of publication on the Website. It is your responsibility to review them before using the Website.

1.5. Language
(a) These Terms may be made available in multiple languages. In case of any discrepancy or conflict between language versions, the English version shall prevail.
(b) All contractual relations between you and OrionsBet are governed by the English version of these Terms.

2. Eligibility and Player Account

2.1. Legal Age and Capacity
(a) You may only register and play at OrionsBet if you are at least 18 years old, or older where the legal age for gambling in your jurisdiction is higher.
(b) By registering, you warrant that you are of legal age and have full legal capacity to enter into binding contracts.
(c) We reserve the right to request proof of age and to suspend or close your account if satisfactory proof is not provided.

2.2. Jurisdictional Restrictions
(a) You are solely responsible for ensuring that your use of the Website is lawful in your country or territory of residence.
(b) Without limitation, players from the following jurisdictions are strictly prohibited from opening an account or using our services:

  • United Kingdom
  • United States of America and its territories
  • Any other jurisdiction where online gambling is illegal or where OrionsBet chooses not to offer services
    (c) The restricted countries list may be amended from time to time at our sole discretion.
    (d) Use of VPNs, proxies, or any other technical means to disguise or manipulate your true location is strictly prohibited. If we determine that you have circumvented geographic restrictions, we may void bets, cancel winnings, and close your account.

2.3. One Account Policy
(a) Each Player is permitted to register only one account with OrionsBet.
(b) Multiple accounts, duplicate accounts, or accounts registered in different names but controlled by the same person are prohibited.
(c) If we detect multiple accounts:

  • All such accounts may be closed or merged;
  • All bonuses and winnings may be voided; and
  • Deposits may be returned at our discretion, subject to any reasonable administrative and investigation costs.

2.4. Accurate Information
(a) You must provide complete, accurate, and truthful information during registration and throughout the life of your account, including but not limited to name, date of birth, address, email, phone number, and payment details.
(b) Any mismatch between your registration details and your identity or payment details may result in account suspension, closure, and/or forfeiture of winnings.

2.5. Account Security
(a) You are solely responsible for maintaining the confidentiality of your login credentials (username, password, and any other security information).
(b) Any activity carried out using your credentials will be deemed to have been carried out by you.
(c) You must notify us immediately if you suspect that your account has been compromised. We are not liable for any losses arising from unauthorized access where you have failed to protect your credentials.

2.6. Inactive and Dormant Accounts
(a) An account with no login activity for a continuous period of 12 months may be classified as “inactive”.
(b) An account with no login activity for a continuous period of 24 months may be classified as “dormant”.
(c) We may charge a reasonable monthly administrative fee on dormant accounts, up to the full amount of the remaining real-money balance. No fee will be charged on zero-balance accounts.
(d) Before classifying your account as dormant, we will attempt to contact you using your registered contact details.

3. Verification (KYC) and AML Compliance

3.1. Verification Requirements
(a) To comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations, we may at any time require you to provide:

  • A valid government-issued photo ID (passport, national ID card, or driver’s license);
  • Proof of address (utility bill, bank statement, or official letter not older than 3 months);
  • Proof of ownership of payment methods used (bank statement, card copy, wallet screenshot, etc.).
    (b) We may request additional documentation or information as we reasonably deem necessary.

3.2. Verification Timing
(a) You may be allowed to deposit and play before verification is complete; however, no withdrawals will be processed until your account has been fully verified.
(b) We reserve the right to suspend gameplay, bonuses, and withdrawals pending completion of verification.

3.3. Verification Failure or Non-Compliance
(a) If you fail to provide requested documents within a reasonable timeframe, or if we suspect that documents are forged, altered, or otherwise invalid, we may:

  • Suspend or close your account;
  • Void bonuses and winnings;
  • Report suspicious activity to relevant authorities.
    (b) Any decision made by OrionsBet under AML/KYC obligations shall be final and not subject to appeal, except where otherwise required by applicable law.

3.4. Data Handling
All verification documents are handled in accordance with our Privacy Policy and applicable data protection laws. Access to such documents is restricted to authorized personnel only.

4. Deposits, Withdrawals, and Payment Rules

4.1. Accepted Payment Methods
We support a wide range of payment methods, which may include (subject to availability in your jurisdiction):

  • Bank cards (Visa, Mastercard, etc.);
  • Bank transfers (SEPA and international);
  • E-wallets (e.g., Skrill, Neteller, MiFinity, Jeton, LuxonPay);
  • Prepaid and voucher solutions (e.g., PaysafeCard, Cashlib, Flexepin, Jeton Cash);
  • Mobile payment solutions (e.g., Apple Pay, Google Pay);
  • Cryptocurrencies (e.g., Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Tether, and other supported coins).

4.2. Deposits
(a) The minimum deposit amount is generally €20 (or equivalent in other currencies), unless otherwise stated on the Website.
(b) Deposits are usually processed instantly for e-wallets and cryptocurrencies. Card and bank transfer processing times depend on your payment provider.
(c) You may only deposit using payment methods registered in your own name. Use of third-party payment instruments is strictly prohibited.
(d) We reserve the right to cancel deposits or reverse transactions if we suspect fraud, misuse, or breach of these Terms.

4.3. Withdrawals – General
(a) The minimum withdrawal amount is generally €100 (or equivalent), unless otherwise stated.
(b) Standard withdrawal limits for non‑VIP players are:

  • Maximum €1,000 per 24 hours; and
  • Maximum €7,000 per calendar month.
    (c) VIP players may be granted higher or customized withdrawal limits at our sole discretion.
    (d) All withdrawals are subject to successful completion of KYC and AML checks.

4.4. Withdrawal Processing Times
(a) We aim to review and process withdrawal requests as soon as reasonably possible.
(b) Indicative processing times (after approval) are:

  • Cryptocurrencies and e-wallets: typically within 24 hours;
  • Bank cards and bank transfers: typically 3–5 business days, depending on the bank or provider.
    (c) These timeframes are estimates only and do not include any pending time required for verification or internal review.

4.5. Net Win Limits and Lifetime Caps
(a) Daily Net Win Limit: Your net winnings (total wins minus total losses) are subject to a maximum limit of €5,000 per calendar day (or currency equivalent).
(b) Lifetime Net Win Cap: The total net winnings you may withdraw over the lifetime of your account are limited to €50,000 (or equivalent), regardless of your total deposits or account tenure.
(c) If your net winnings exceed these limits, any amount above the applicable limit may be voided and removed from your account balance at our sole discretion.

4.6. Withdrawal Conditions Based on Deposit Behavior
(a) For certain categories of players, particularly where only a single deposit has been made, OrionsBet reserves the right to limit total withdrawable winnings to 15 times the amount of the initial deposit.
(b) Example: If you deposit €100 once and subsequently win €2,000, we may limit your maximum withdrawal to €1,500.
(c) This rule is applied at our discretion in accordance with our risk and fraud prevention policies.

4.7. Withdrawal Method and Rollovers
(a) Wherever possible, withdrawals will be processed via the same payment method used for deposits.
(b) We may require that the total amount deposited be wagered at least once (1x) before a withdrawal is allowed, even without a bonus, to comply with AML regulations.
(c) If you request a withdrawal without meeting minimal wagering requirements, we may charge a reasonable processing fee or refuse the withdrawal.

4.8. Currency
(a) The primary operating currency of the Website is the Euro (EUR), although other currencies may be available.
(b) Where currency conversion is necessary, it will be performed at current exchange rates provided by our payment processors or banks. Any conversion fees are your responsibility.

4.9. Right to Withhold or Refuse Withdrawals
We reserve the right to delay, withhold, or refuse withdrawals if:
(a) We suspect bonus abuse, fraud, collusion, or other prohibited behavior;
(b) You have not completed KYC/AML verification;
(c) There is a dispute regarding your activity or account;
(d) You have violated these Terms or any game/bonus-specific rules.

5. Bonuses, Promotions, and VIP Program

5.1. General Bonus Rules
(a) All bonuses and promotions are subject to these Terms and any specific rules published on the Website for each offer.
(b) By claiming a bonus or participating in a promotion, you agree to be bound by the applicable bonus terms.
(c) OrionsBet reserves the right to amend, suspend, or cancel any bonus or promotion at any time, including for individual players, groups of players, or all players.

5.2. Welcome Bonuses (Casino)
(a) Fiat Welcome Package (illustrative structure):

  • 1st Deposit: 200% up to €5,000, wagering 45x on deposit + bonus;
  • 2nd Deposit: 100% up to €5,000, wagering 35x on deposit + bonus;
  • 3rd Deposit: 300% up to €10,000 + up to 1,000 free spins, wagering 30x on deposit + bonus.
    (b) Cryptocurrency Welcome Package (illustrative structure):
  • 150% up to 1 BTC + 150 free spins, wagering 40x on deposit + bonus, to be completed within 30 days.
    (c) The precise terms, eligible games, minimum deposits, and maximum bonus amounts are always those currently displayed on the Website at the time of your deposit.

5.3. Sports Welcome Offers
(a) Sports welcome bonuses (e.g., 100% free bet up to €100) are subject to specific sports betting terms, including minimum odds, eligible markets, and settlement rules.
(b) Sports bonus funds may be restricted to sports markets only and may not be used in the casino or live casino, unless explicitly stated otherwise.

5.4. Wagering Requirements
(a) Unless otherwise stated, standard wagering requirements for deposit bonuses range from 30x to 45x the sum of deposit and bonus.
(b) Winnings from free spins are generally subject to 25x wagering and may be subject to maximum win caps (see below).
(c) Different games contribute differently to wagering requirements. Typically:

  • Most video slots: 100%;
  • Table games, live casino, and some specialty games: 0–20% or as stated in bonus terms;
  • Certain games may be completely excluded from wagering.
    (d) Attempting to complete wagering requirements on excluded or low-contribution games may result in bonus and winnings being voided.

5.5. Maximum Win and Cashout from Bonuses
(a) Free spins winnings are usually capped at 20 times the free spin winnings amount or at another amount specified in the bonus description.
(b) Certain bonuses or promotional offers may also impose specific maximum cashout limits (e.g., a maximum of €2,000 from a free spins promotion).
(c) Any winnings exceeding the stated maximums may be removed from your account at the time of withdrawal.

5.6. Bonus Abuse and Irregular Play
The following (non‑exhaustive) practices are considered bonus abuse and are strictly prohibited:
(a) Using multiple accounts to claim the same bonus more than once;
(b) Placing low-risk or zero-risk bets (e.g., betting on all outcomes of a single event);
(c) Placing a single bet or a series of bets equal to or exceeding a certain percentage of the bonus amount (e.g., more than 30% of the bonus) before wagering is completed, where such rule is stated in bonus terms;
(d) Using bonus funds solely to progress through game stages, then using real money to complete these stages;
(e) Colluding with other players to exploit bonuses.

If we determine, at our sole discretion, that you have engaged in bonus abuse or irregular play, we may:

  • Cancel bonuses and associated winnings;
  • Confiscate funds;
  • Close or restrict your account.

5.7. Ongoing Promotions and Cashback
(a) OrionsBet may offer ongoing promotions such as reload bonuses, free spins packages, and cashback up to a stated percentage (e.g., 20% up to €5,000).
(b) All such promotions are subject to specific terms displayed on the Website, including wagering, minimum/maximum amounts, eligible games, and validity periods.

5.8. VIP and Loyalty Program
(a) The VIP program is invitation-only and is based on our internal assessment of your activity, including deposit volume, betting behavior, and overall engagement.
(b) VIP players may receive:

  • Personalized bonuses and cashback;
  • Higher or custom withdrawal limits;
  • Faster withdrawals;
  • Dedicated account managers;
  • Exclusive crypto-focused offers.
    (c) VIP status is granted and may be revoked at our sole discretion.

6. Game Rules and Betting

6.1. Game Providers and Fairness
(a) OrionsBet offers games from multiple third-party software providers, including but not limited to Evolution Gaming, Pragmatic Play, NetEnt, Ezugi, Yggdrasil, and others.
(b) All games use certified random number generators (RNGs) or equivalent mechanisms to ensure fair and random outcomes.
(c) Return-to-Player (RTP) percentages are set by the providers and may vary by game and jurisdiction.

6.2. Game Availability
(a) Some games may not be available in certain jurisdictions due to provider restrictions or local regulations.
(b) We may add, remove, or modify games at any time without prior notice.

6.3. Live Casino and Game Shows
(a) Live dealer games (e.g., blackjack, roulette, baccarat, game shows) are streamed in real time from provider studios.
(b) In the event of technical issues, studio malfunctions, or disconnections, the provider’s decision and game logs shall be final and binding.

6.4. Sportsbook Rules
(a) Sports bets are governed by the specific Sportsbook Rules published on the Website, including settlement rules, voiding conditions, and bet types.
(b) In case of discrepancy between these Terms and the Sportsbook Rules, the Sportsbook Rules shall govern sports-related matters.

6.5. Errors, Malfunctions, and Mispriced Bets
(a) In the event of a technical malfunction, software error, or obvious mispricing of odds, all affected bets or game rounds may be declared void.
(b) Any winnings resulting from such errors may be removed, and stakes may be returned where appropriate.
(c) You must immediately inform us if you become aware of any error or malfunction and refrain from exploiting it.

7. Prohibited Activities

7.1. Fraud and Criminal Activity
You must not:
(a) Use the Website for any unlawful purpose or in any way that breaches applicable laws;
(b) Deposit funds derived from criminal or illegal activity;
(c) Engage in fraud, money laundering, or terrorist financing;
(d) Use stolen, cloned, or unauthorized payment methods.

7.2. Collusion and Syndicate Play
(a) Collusion between players to gain an unfair advantage is prohibited.
(b) We may void bets, confiscate winnings, and close accounts if we suspect collusion.

7.3. Automated Tools and Bots
(a) Use of bots, scripts, automated betting tools, or any software designed to provide an unfair advantage is strictly prohibited.
(b) We may employ technical measures to detect and prevent automated or robotic play.

7.4. VPNs and Location Spoofing
(a) You must not use VPNs, proxies, or other methods to disguise or manipulate your location or identity.
(b) If we determine that you have used such methods, we may void bets, cancel winnings, and close your account.

7.5. Abuse of Promotions or Bugs
(a) Any attempt to exploit bonuses, promotions, software bugs, or loopholes in our systems is prohibited.
(b) OrionsBet may correct account balances and void any advantage gained from such exploitation.

8. Responsible Gambling

8.1. General Principles
OrionsBet supports responsible gambling and offers tools to help you manage your gaming activity.

8.2. Player Protection Tools
Subject to availability in your jurisdiction, you may request or apply:
(a) Deposit limits (daily, weekly, monthly);
(b) Loss limits and wager limits;
(c) Session time limits and reality checks;
(d) Short-term time-outs (e.g., 1–5 days);
(e) Long-term self-exclusion (minimum 6 months, up to permanent).

Some tools may require contacting customer support to be activated or changed.

8.3. Self-Exclusion
(a) If you request self-exclusion, we will take reasonable steps to block your access for the requested period.
(b) During self-exclusion, you must not attempt to open new accounts or circumvent restrictions.
(c) Permanent self-exclusion is, by definition, irreversible.

8.4. External Support
We may provide links and contact details for independent support organizations (e.g., Gambling Therapy, GamCare). These organizations are independent from OrionsBet.

9. Privacy and Data Protection

9.1. Collection and Use of Data
(a) We collect and process personal data necessary for account creation, verification, payment processing, gameplay, and compliance with legal obligations.
(b) Our data practices are described in detail in our Privacy Policy, which forms an integral part of these Terms.

9.2. Confidentiality
(a) We will not disclose your personal information to third parties except as necessary to provide our services, comply with legal obligations, or protect our legitimate interests.
(b) We use SSL/TLS encryption to protect data in transit.

9.3. Retention
We retain your data for as long as required by applicable laws and regulations, including AML and gambling regulations, and then securely delete or anonymize it.

10. Intellectual Property

10.1. Ownership
(a) All content on the Website, including but not limited to trademarks, logos, graphics, text, software, and game content, is owned by OrionsBet, its affiliates, or its licensors.
(b) You are granted a personal, non-transferable, non-exclusive license to use the Website for private, non-commercial entertainment purposes only.

10.2. Restrictions
You must not:
(a) Copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any part of the Website or its content;
(b) Reverse engineer, decompile, or disassemble any software on the Website, except where permitted by law.

11. Complaints and Dispute Resolution

11.1. Internal Complaint Procedure
(a) If you have a complaint regarding our services, you must first contact our customer support via live chat or email, providing full details and any relevant evidence.
(b) We will investigate your complaint and endeavor to respond within a reasonable timeframe.

11.2. Escalation
(a) If you are not satisfied with our response, you may request escalation of your complaint to a senior manager.
(b) OrionsBet’s decision at the conclusion of the internal escalation process shall be final, subject to any rights you may have under applicable laws and regulations.

11.3. External Authorities
Where applicable, you may be entitled to escalate certain disputes to the Curaçao Gaming Control Board or other competent authorities. Details may be provided upon request or as required by law.

12. Limitation of Liability

12.1. No Warranty
(a) The Website and all services are provided “as is” and “as available” without any warranty, express or implied.
(b) We do not guarantee uninterrupted access, error-free operation, or the accuracy or completeness of information on the Website.

12.2. Losses and Damages
(a) To the maximum extent permitted by law, OrionsBet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website.
(b) Our total aggregate liability to you, whether in contract, tort, or otherwise, shall not exceed the amount of your net deposits made in the three (3) months immediately preceding the event giving rise to the claim.

12.3. Player Responsibility
You are solely responsible for:
(a) Ensuring that your use of the Website is legal in your jurisdiction;
(b) Any taxes or fees payable on winnings in your country;
(c) All actions taken using your account credentials.

13. Suspension and Closure of Accounts

13.1. Our Right to Suspend or Close
We may, at our sole discretion, suspend or permanently close your account if:
(a) You breach these Terms or any applicable game/bonus rules;
(b) We suspect fraud, collusion, or other prohibited conduct;
(c) You fail to provide requested verification documents;
(d) We are required to do so by law or regulatory authority.

13.2. Effect of Closure
(a) Upon closure, any real-money balance may be returned to you, subject to any rights we have under these Terms (including the right to withhold funds in cases of fraud or AML concerns).
(b) Bonuses and bonus-related winnings will be forfeited upon closure unless we decide otherwise.

14. Governing Law and Jurisdiction

14.1. Governing Law
These Terms and any disputes arising from or relating to them shall be governed by the laws of Curaçao, without regard to conflict of law principles.

14.2. Jurisdiction
Subject to any mandatory legal provisions, you agree that the courts of Curaçao shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the Website.

15. Miscellaneous

15.1. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.2. No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.3. Entire Agreement
These Terms, together with the Privacy Policy, Sportsbook Rules, Bonus Rules, and any other policies published on the Website, constitute the entire agreement between you and OrionsBet regarding your use of the Website.

By creating an account and using OrionsBet Casino, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety.